About Us

HOALiving is a network of community association management and service companies. We connect HOAs to our local teams which are supported by an infrastructure of resources unique to us: board training materials, extended customer service for communities and a designated staff. 

We empower our teams to provide you with personal interactions and larger-than-local opportunities. Our network joins industry best practices and tools with expertise specific to your state, city and community.

This is what we do and who we are! Our teams have been managing HOAs and building community for over 20 years. All the while, we remain in hot pursuit of educational opportunities and designations from CAI, the governing body of our industry. This qualifies us to navigate the unique needs and challenges of any association.

We are industry experts and educators who have built a library of tried-and-true resources to share with our clients. We believe in the necessity of innovation and redefining industry best practices to match the lived experiences of our homeowners, board members and professional partners.

Property values are largely affected by the management of an HOA. When boards lack the skills and experience to run an effective association, property value can suffer. At HOALiving, we connect boards to the local teams and services that are the best fit for a community. Those teams are equipped with board training materials, extended customer service support and countless designations/educational opportunities for professional development.

We pride ourselves in prioritizing homeowner communication, as we recognize the importance of homeowner satisfaction and involvement in a community. For this reason, our local teams are backed by extended customer service support via call, text, email and online chat.
Our owner portals extend another line of communication to homeowners who are given access to important documentation, real-time account updates and electronic request forms.

We also have training and educational resources available to homeowners who are interested in learning more about their HOA and the work we do.

Free Download: “You and your community” ebook download.

Our management teams are highly trained in interpreting governing documents and offering sound advice to boards. We also stay up-to-date on state and federal legislation. Ultimately, we are not attorneys, but we work closely with legal representatives when needed and are able to recommend professional partnerships.

Our mission is “Building community one neighborhood at a time, through relationships, knowledge and innovation.” This means we are constantly on the lookout for new technology that will benefit our clients. We put considerable time and resources into investigation before implementation, and we are involved in user groups to report feedback and inspire change. 

An excellent example of this is our adoption of owner portals from Vantaca.

Our owner portals allow for complete transparency with real-time reporting of all financial information for boards to access. Individual homeowners are able to see their own accounts and set up auto-pay.

We are always learning and always networking. Many of our managers are members of local CAI chapters, and our CEO is on CAI’s Board of Trustees. He is also a national and international faculty member. We attend conferences and industry events in order to learn from other management professionals. Then, we host free, monthly webinars to educate our clients and all interested parties. 

At HOALiving, we educate ourselves in order to educate others. We appreciate tradition while redefining industry best practices in accordance with what’s best for the people we serve.

Our team structure is specifically designed to provide our clients with the support they need - timely and personal. Each association is assigned a Community Manager who is assisted by a Community Specialist. They know their communities inside and out, and they are available to their homeowners. We are proud to offer Extended Customer Service via call, text, email and online chat, as well as 24/7 Emergency Services, in order to make ourselves even more accessible to our valued clients.